re:member group


Communicate with your customers in meaningful ways



re:sults: what we do best

Points – Integrated, automatic, easy, effective

Motivate your customers by awarding them points towards future purchases. Get your very own customized points program that will get your customers coming back, again and again. Our points system is hands-off, tracked automatically. We do all of the work, so just kick back and watch your loyalty program come to life.

Rewards – incentivize, value, close

Close more sales by offering your customers additional rewards for doing business with you. Our partnerships put discounts at over 250,000 retailers in your customer’s hands. We can customize an incentive program that gives your customers real value by making them Elite card-carrying members.

eMarketing – Targeted, engaging, turn-key, powerful

Communicate with your customers in meaningful ways with a targeted email campaign. We have the knowledge to design a customized, brand-right email campaign that will break through inbox clutter and grab your customer’s attention.



Billion Points Awarded


Thousand Redemptions


Million Points Redeemed


Years of Business


Organizations that have loyal customers close more deals and sell more service.
Your customers expect more. Be the one to give it to them.
When you exceed their expectations they become advocates of your brand. 

Increased Visits

Loyalty program members are 70% more likely to make repeat visits.

Increased Referrals

Loyal customers become an extension of your brand and refer their friends, family and colleagues to your business.

Increased Sales

Loyal customers are far less price conscious. On average loyal customers spend 40% more than non-loyal customers.

Increased Feedback

It is important to know how you are doing, loyal customers are far more likely to fill out surveys and reviews.


Since we’ve implemented our Loyalty program, we’ve experienced about a 10-15% uptick in sales from previous customers and almost a 15-20% increase in overall service sales. The re:member group is fast, responsive, collaborative and easy to work with, and their analytics dashboards make it easy for me to monitor and adjust.

Mike Martin – Auto Aves


Who We Are

Founded in 2002 and headquartered in St. Louis Park, Minnesota, we created the perfect loyalty solution that will turn your customers into true fans. We specialize in automotive reward programs, as well as retail and services. Our customer retention programs are fully integrated and easy to use, perfect for people without any loyalty knowledge.

  • Why you should go responsive with your emails! Click the link to read our blog post.

    re:member group about 493 days ago
  • The goal as a company is to have customer service that is not just the best but #legendary. –Sam Walton

    re:member group about 543 days ago
  • Everyone likes to feel #appreciated! How do you show your customers that you care?

    re:member group about 543 days ago


  • A repeat customer spends 67% more than a new one.

  • 68% say that coupons generate loyalty.

  • 54% buy more from companies when they are being rewarded for purchases.

  • 69% said they would break habit and choose a different brand in order to earn more points or miles.



Mathews Rewards
ABC Just For Me Rewards
Auto Aves Advantage
Club OpenRoad
Mander Auto Club
Capstone Rewards



Watch my interview with Brian Pasch


I had the great privilege of meeting up with my good friend, Brian Pasch a few weeks ago.  We talked about the great things we’re doing here at re:member group.

Check it out

Tim Clemens,

Choosing the right partner to build your loyalty program

If you’re taking the time to read this, let me say thank you. I know you time’s valuable. Now, let’s get to the good stuff:

I am biased, but I think we offer the most fluid, integrated loyalty program solutions for not just dealerships, but for many industries. However, if you’re shopping around, you should check a few things. I’ve been in rewards-based marketing the better part of two decades. A word of advice when shopping for a partner to help you with your loyalty program:

  1. Check their website. Is it responsive? You really can’t fancy yourself a customer engagement specialist if your website isn’t at least mobile friendly.
  2. Check their references. Are they easy to work with? Flexible?
  3. Check which industries they work in. A group that works in multiple industries can best advise you on what’s working across the board.
  4. Are they flexible? Do they offer a boxed solution or are they eager to work with you to accomplish your goals?
  5. Do they keep customers engaged? Do they offer customized solutions and email marketing with 50% open rates (or more)?
  6. Is the program easy to use? Automated? Do you have to have an employee monitor it, or is it fully automatic?
  7. Is there ongoing support? Do they have a team of marketing professionals ensuring the success of your program?

That’s all for now. If you require help or want someone to bounce ideas off of, give me a call.

Bryan “The Car Guy” and Jeff Cormier have done a lot for this industry. Let’s give back.


Sometimes it’s not about us, it’s who we can help.  Please visit these GoFundMe pages and help out part of our automotive family.

Bryan “The Car Guy” Armstrong needs no introduction, but his incredible wife Tamarra does!

First you need a little background on Tamarra’s condition:

Superior Mesenteric Artery Syndrome (SMA) means that when she eats, the arterial branch going into her abdomen gets crushed and cuts off the blood supply. She also has inappropriate Sinus Tachycardia this makes her resting heartrate approx 110-120 but it can, and will, shoot up to 170-180 without cause or provocation.

Tamarra has undergone 1-2 major surgeries every year since 2011 and multiple diagnostic tests, bravos, CT Scans and x-rays…so much so that she is now deemed a high cancer risk. Daily life for Tamarra is on a feeding tube for 12 hours a day and then she fights nausea and bloating as well as severe abdominal pain. Because her metabolism is so high, it’s been described as akin to a hummingbird, she has little to no energy for very long without paying a severe physical toll for it. Oral intake of any food results in choking and nausea and painful cramping and swelling as her system processes any intake within a 20-30 min. window.

Tamarra’s strength is BOUNDLESS. In spite of all her struggles she cares for their 4 kids (3 newly adopted) and continues to work!

Any little bit helps for this amazing family and their very long journey!

Help Tamarra


The Automotive Industry is gathering together to support one of its own in a time of GREAT need.

Jeff Cormier; Army National Guard Veteran, Super Heros for Kids volunteer and Internet Sales Manager at Liberty Ford in Ohio , lost his son Xander age 6 tradgically to asthma related complications.

Dealer Synergy founders Sean and Karen Bradley are leading the support campaign as this tradegy hits them especially hard. The Bradley’s ALSO have a son named Xander who suffers from asthma and want to raise awareness regarding asthma and the impact of natural occuring allergens on asthma suffers.

This year’s Internet Sales 20 Group 3-day conference (IS20G8 ) is dedicated to Jeff Cormier and his family and is being coined “Education for a Cause”. Attendance at the conference is NOT required to extend your support to Jeff and his family.

All proceeds raised will go DIRECTLY to Jeff Cormier and his family.

Help Jeff Cormier and family