MDL autoMation™ (MDL)
MDL is the country’s leader in providing total process improvement through Instant Guest Recognition & Messaging using Radio Frequency Identification (RFID) and License Plate Recognition technologies (LPR) through its Service Drive Concierge™ program. MDL’s Bloodhound™ Bluetooth beacon solution provides both Sales and Service departments with affordable vehicle location management. Dispatch Master effectively manages the movement operation of guest or inventory vehicles from any origin and destination point in a dealership.
MDL systems are installed in leading U.S. dealerships enabling a ‘Ritz Carlton’ level of service, increased customer retention, improved CSI / SSI, and sales opportunities. MDL is fully integrated with leading industry partners in CRM, Sales Analytics, Service iPads, TSD Loaner Management, Tire Scan, Customer Loyalty, and Guest Messaging (CIM).
Visit www.mdlautomation.com or call 888-635-7343 for more information.
Massillon, Ohio-based Retain, LLC offers business owners in the automotive, real estate and other industries an opportunity to improve customer loyalty. Founded in 1995 by Karl Schmidt, the company philosophy is “the fortune is in the follow up” and effective, personalized customer service is key for retention. For more information, visit http://www.retainloyalty.com.